FordPass: Innovation for all

    Discover a smarter way to get to where you’re going, an easier way to move through your day and have complete control of your journey. With FordPass and FordPass Connect you can do all of this from your palm of your hands.

    The FordPass Connect Modem

    Our latest models now come with the FordPass Connect Modem built in, and when used with the FordPass app, makes the control you have of your vehicle more powerful than ever before. Just some of the key features made possible by the FordPass Connect Modem include:

    In-Car WiFi hotspot – Connect a maximum of ten devices to the hotspot making long car journeys full of entertainment for all of your passengers.

    eCall – Can automatically place a call to the emergency services and provide them with your vehicle’s location.

    Local Hazard Information – Alerting you to local driving hazards, helping you to plan better and avoid any delays.

    Models fitted with the Connect Modem

    Puma | Focus | All-New Kuga | Mondeo | S-Max | Galaxy | Ranger; Standard across the range but excludes XL, and optional in XLT | Mustang | Tourneo Connect

    Download the FordPass app for free today and enjoy maintaining your vehicle and your journeys in the most convenient way ever. Here’s just some of the things you can control with FordPass:

    Find and book places to park

    Access information about your vehicle

    Book your Service appointment

    Find your nearest petrol station

    View your vehicle’s Service history

    Receive alerts about your vehicle

    Download the FordPass app

    Connect & Control

    Move Smarter

    Ford owners with SYNC Connect-enabled vehicles can monitor and control their vehicle in incredibly powerful ways.

    > Start & stop
    > Lock and unlock from anywhere
    > Schedule a start
    > Check fuel & fluid levels

    Know Your Vehicle

    Intelligent Ownership

    When you add your vehicle to the app, you can access its information and service history right from your phone. Get vehicle health alerts and service reminders when your vehicle needs attention. Plus, with a SYNC Connect-equipped vehicle, you can also track fuel levels so you’ll know when it’s time to fill up.

    Smart Parking

    End the search

    Say goodbye to circling, with FordPass you can search for parking, view parking prices before you even leave the house and save your favourite spots for future use. Spend less time going round in circles.

    Fuel Your Journey

    Keep on going

    Find fuel so you can keep your journey going. Filter by fuel type or brand. And quickly compare pricing.*

    *Where available. Some restrictions apply.

    FordPass™ App Functionality Overview

    Each landing screen within the FordPass app offers several functionalities and capabilities. The following list contains an overview of what each landing screen has to offer:

    Move - Allows you to manage your modes of transportation


    The Move tab includes:

    • Add/Remove Vehicle(s)
    • Set Preferred Dealer
    • Vehicle Health Alerts
    • Maintenance Schedule (Service)
    • Vehicle Controls (if applicable)
    • Vehicle SmartCard
    • Hourly Van Hire
    Find - Discover what's available around you are and where you'd like to go


    The Find tab includes great features such as:

    • Destinations
    • Dealer
    • Fuel - This feature is not available in the UK, Netherlands, and Belgium.
    • Parking
    Guides - Allows you to reach a friendly and helpful FordPass expert

    This feature includes:

    • Chat with a Guide
    • Call a Guide
    • Email a Guide
    • Roadside Assistance

     

    Account - Allows you keep track of payments, transactions, settings, and more

    This feature includes:

    • Log Out
    • Edit Profile
    • Add/Change your Profile Photo
    • Update your Account information
    • Change Username
    • Message Center (Messages and Alerts)
    • Perks
    • FordPay
    • Ford Credit
    • Reservations
    • Settings
    • Change Password
    • Security (Update PIN)
    • SmartLink (Connected Vehicle Experience)
    • Terms and Conditions ECA(Electronic Consent Agreement)
    • Units of Measure

    Watch the video on how to get started with FordPass™ and FordPass Connect

    After downloading the FordPass app:

    1. Log In (Ford existing account holders) or Create an Account for new users

    2. Create a security PIN fand select your marketing preferences

    3. Following the registration confirmation message you can proceed to add your Ford vehicle

    This feature includes:

    • Chat with a Guide
    • Call a Guide
    • Email a Guide
    • Roadside Assistance

     

    4. Type or Scan (where available) your VIN (Vehicle Identification Number) and give your Ford a nickname

    5. Enjoy your FordPass app features

    Add VIN guide

    Watch the video to find out how to add the VIN (Vehicle Identification Number) within your FordPss app.

    Find Parking

    Say goodbye to circling, with FordPass you can search for parking, view parking prices before you even leave the house and save your favourite spots for future use.

    Live Traffic Updates

    Always arrive on time. Get to your destination faster with real-time Live Traffic updates.

    Need any help or support with FordPass? Get in touch with us below