281 Penarth Road
Cardiff
CF11 8YZ
02920 223 100
- New
- Ford Cars
- Ford Commercial Vehicles
- OMODA
- Used Vehicles
- Offers
- Motability
- FordPro
- Finance
- Aftersales
- Contact
- OMODA
- Specialised Ford Expertise: As Cardiff’s exclusive FordStore, we focus on delivering expert services tailored specifically to the needs of Ford vehicles, ensuring top-notch care and attention for your car.
- Comprehensive Service Hub: Our advanced service centre, centrally located in Cardiff, offers a complete range of solutions, covering servicing, MOT, and general maintenance. It serves as your go-to destination for all your Ford-related needs.
- Customer-Centric Approach: Your satisfaction is our priority. We customise our services to align with your unique requirements, providing a personalised and attentive experience.
Discover the Offerings from Our Service Department:
Free video health check, so you know what to expect further down the line
Courtesy car
Wash and Vac
Current offers:
What to expect from Ford’s Service & Roadside Assistance
- Friendly, skilled roadside help in the UK and Europe
- Assistance if you break down at home
- Alternative transport, replacement vehicle or overnight accommodation if your car can’t be repaired on the spot
- Recovery including caravans and trailers
- Ford Roadside Assistance is available 24 hours a day, all year round with just one phone call.
What’s covered?
Replacement vehicle
We’ll provide a temporary loan vehicle for up to two working days while yours is being repaired.
Rail travel
If your vehicle can’t be fixed straight away, we’ll pay reasonable public transport costs for you and your passengers.
Air fare
If your vehicle can’t be fixed straight away, we’ll pay reasonable air travel costs for you and your passengers.
Hotel expenses
We’ll pay for a night’s accommodation, for you and your passengers while your vehicle is being repaired.
Vehicle repatriation
If repairs are not completed before you return home, we can arrange for one person’s travel to collect the vehicle.
How is Ford Service and Roadside Assistance carried out?
If your vehicle breaks down, simply call Ford Assist on 0203 564 4444 and we’ll get someone out to you as fast as we can. If we’re unable to fix the problem there and then, we can help you in other ways such as providing a replacement vehicle, organising costs for alternative travel to your destination or even covering hotel accommodation for you and your passengers.
£30 off your next Ford service
A new year brings new opportunities and adventures. So to keep you revived up for 2024, we’re giving you £30 off your Ford Scheduled* or Essential Service**
Just book online by clicking the button below or via the FordPass app
USE CODE FORD30*
*Retail customers at participating dealers only. Valid on bookings made and completed by 29th February 2024. Cannot be used either other Ford Service promotions.
**Terms and conditions apply. See Ford website for more information
Address & Phone
By Car
Leave M4 at Jct 33. Take the A4232, signposted for Cardiff West, Barry and Cardiff Airport. After approximately 4 miles, take the exit signposted Leckwith. At the roundabout go straight over into Hadfield Road. Continue to the end of the road and at the traffic lights turn left onto Penarth Road. Fordthorne can be a found a short distance along on the right hand side.
By Rail
Fordthorne is served by Grangetown station, which is within 1/4 mile of the dealership. A frequent service is scheduled to run to Cardiff Central.
Terms and conditions
Service plans do not include additional items, including but not limited to, brake pads/discs/shoes, wiper blades, clutches, tyres, bulbs, body damage, or any item replaced due to wear & tear or misuse, outside of the manufacturers service schedules. Additional services will need to be paid for separately. Fordthorne reserves the right to amend the price, terms & conditions of service plans at any time. Full terms and conditions can be found on the Fordthorne website.